Episode 124: How an Obsession With Customers Leads to a $40M Roofing Machine with Martin Pettigrew

Throughout the conversation, Mathew provides valuable insights and advice for roofing contractors looking to better serve their customers and navigate the insurance claims process more effectively. He emphasizes the importance of roofing contractors becoming true experts in identifying and documenting hail and wind damage, and communicating effectively with insurance adjusters and homeowners.

Connor discusses the importance of clearly defining roles and responsibilities, improving interdepartmental communication, and establishing vital financial metrics. He explains the difference between cash and accrual accounting, and why understanding your business’s true profitability is crucial for success.

Are you ready to discover the secret behind building a thriving roofing business? In this episode of the Roofing Success Podcast, host Jim Ahlin sits down with Ryan Spencer, a roofing entrepreneur who shares his incredible journey from humble beginnings to running a multi-million dollar company.