In this episode, we sit down with Corey Combes, the owner of South Shore Roofing and Exteriors, to unpack the four essential pillars that have propelled his roofing business to new heights. Corey generously shares his hard-won wisdom on how to effectively sell, build, collect payment for, and retain customers for your roofing projects.
Discover how to shift the conversation away from price and educate homeowners on what truly matters when choosing a roofing contractor. Learn the importance of setting clear expectations, communicating effectively, and going above and beyond to deliver exceptional results.
Corey also dives into the nitty-gritty of payment collection, offering practical advice on navigating the legal aspects and protecting your bottom line. He emphasizes the crucial role of customer retention and shares proven strategies for turning satisfied clients into loyal advocates for your business.
Throughout the episode, Corey underscores the vital connection between profitability and outstanding customer service. He argues that by selling jobs profitably, you create the financial cushion needed to provide top-notch service and make things right for your customers, even when challenges arise.
Whether you’re a seasoned roofing professional or just starting out, this episode is packed with actionable insights to help you build a thriving, customer-centric roofing business.
Links:
https://southshorecontractorstampa.com/
If you’re ready to join the movement to stop the scum and reform the roofing industry, check out Roofing & Solar Reform Alliance!
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