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Roofing Success Podcast

200: Mastering the Secrets to the Roofing Customer Journey for Raving Fans & Referrals with Jon Broce

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About this Episode

🔥 Discover the secret sauce to turning roofing customers into raving fans and referral machines! 🔥

In this episode of the Roofing Success Podcast, we unlock the vault and share insider strategies from one of the industry’s most innovative leaders. Our guest Jon Broce, the COO of MHI Roofing, reveals his proven playbook for mastering the customer journey from awareness to advocacy. 

If you’re tired of one-and-done customers and ready to build a tribe of loyal advocates, this is a must-listen. You’ll learn:

– How to make an unforgettable first impression and build instant trust with potential customers 

– The key ingredients of a 5-star roofing experience that will have customers shouting your praises

– Proven tactics for generating a steady stream of referrals and glowing online reviews

– How to create customers for life by surprising and delighting at every touchpoint

– The systems and processes needed to deliver consistently incredible results as you scale

Whether you’re a roofing veteran or just starting out, this episode is jam-packed with actionable insights you can implement today to start wowing customers and growing your business. Tune in now and join the ranks of customer-obsessed roofing leaders!

Links:

https://mhiroof.com/

 

If you’re ready to join the movement to stop the scum and reform the roofing industry, check out Roofing & Solar Reform Alliance!

https://rsra.org/join

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